At Laterz, we take the issue of fake profiles seriously and have a dedicated team working round the clock to ensure a safe and authentic community. If you encounter a suspicious profile, please follow these steps to report it:
- On the user's profile, tap on the menu icon (three dots) in the top right corner and select the "Report" option.
- Choose the appropriate report reason, such as "Fake profile," and provide any additional comments or details for our moderation team.
- Share relevant information about the profile, including the user's name, age, bio, and any available screenshots.
- Tap "Submit report" to send your report for review.
If you have already matched and engaged in a conversation with the user, please follow these steps:
- From your conversation, tap on the menu icon (three dots) in the top right corner.
- Select the "Report" option and choose "Fake profile" as the report reason.
- Provide additional comments or details about the situation.
- Tap "Submit report" to send your report to our moderation team.
If you prefer, you can also reach out to our Support Team directly and include the following information:
- The exact details of the profile, including the user's name, age, bio, and any relevant photos or screenshots.
- The location (city, state, country) where the profile was encountered.
Any additional information you can provide, such as suspicious behavior or other profiles associated with the user, will help expedite the investigation and removal of the fake profile from Laterz.
We appreciate your diligence in reporting fake profiles and working together to maintain a safe and authentic community on Laterz.